Cheryl J. Rawls was appointed as Director of the Winston-Salem, NC, VA Regional Office on February 27, 2012. She is responsible for administering non-medical VA benefits and services to North Carolina Veterans and their families and Benefits Delivery Discharge and Quick Start claims processing for the Eastern half of the United States of America.
Ms. Rawls began her VA career in 1995 as a work-study in the Loan Guaranty Division of the Washington, DC, Regional Office. In conjunction with the consolidation of many of the services provided by the Loan Guaranty Division, Cheryl was selected as one of the team leaders in the Loan Administration Section, Loan Guaranty Division, at the St. Paul, MN, Regional Office. Looking to expand her knowledge-base of Veterans Benefits Administration operations, Cheryl accepted a position as a Management Analyst within the Office of Field Operations in Washington, D.C. She progressed to the position of Lead Management Analyst, before relocating to Phoenix, AZ to assume the responsibilities of Supervisory Management Analyst. Cheryl also served as the Assistant Director of the Newark, NJ, VA Regional Office, Director of the Huntington, WV, VA